We use either UPS or USPS when shipping products to either commercial or residential locations. Our shipping time to leave the warehouse if in stock is within 1-2 business days. Backorders will ship within 2 weeks unless specified. Out of stock or discontinued items can not be ordered and no ship time will be available. Depending on the carrier the typical lead time from order to receiving product is 1 weeks time in the lower 48. Alaska and Hawaii can vary. Your tracking number will be emailed to you within 1 business day of being shipped. If you have not received your part within 10 days please let us know to take actions on tracing and getting a replacement product reshipped.
We only collect the information for the purpose of shipping your product. We share nothing, really nothing. We don’t track, share, sell, loan or any other word or term that could be used. Our opinion is your purchase is your business and it needs to go no further than that. Our internal data base is really for warranty purposes but never leaves our local database.